Privacy policy

Data controller

Svitlana Mykhailyk EI (CLAIR DE LANA), 2 rue Eugène Emanuel, 06000 Nice, France. Contact: contact@clairdelana.fr.

Data collected

When you use the contact form: your name, email address, phone number if you give it, the piece concerned and your message. The form also sends where your visit came from: a short tag such as “ig” if you arrived through our Instagram link, or the name of the site you came from. It is not stored in your browser and is sent only with your message.

To prevent abuse, the sender's IP address is kept in hashed form for no more than 24 hours.

Fields marked as required are needed to reply to you. The host also keeps technical connection logs (IP address) for site security.

Purpose and legal basis

To answer your request and, where relevant, to prepare the sale of a piece (steps taken at your request before a contract, GDPR art. 6(1)(b)); to protect the form against abuse (legitimate interest, art. 6(1)(f)).

Recipients

Your messages are read only by Svitlana Mykhailyk. They pass through the email service and are stored by the host, Hostinger International Ltd (Cyprus), acting as a processor. They are never sold or passed on to any other third party.

Retention

Three years from our last exchange, then deleted. If a sale takes place, invoices are kept for ten years as required by law.

Cookies

This site sets no cookies and uses no analytics tools, so no consent banner is needed.

WhatsApp and Instagram

If you contact us via WhatsApp or Instagram, those services' terms apply to their part of the exchange.

Your rights

You may request access to your data, its correction or deletion, restriction of processing, object to it or ask for portability by writing to contact@clairdelana.fr. You may also lodge a complaint with the French data protection authority, the CNIL (cnil.fr).